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Help Center

Clarity.fm

Clarity.fm

General

Where can I find my call history?

What is Clarity?

What is the Answers section on Clarity?

Calls

How Do I Manage My Confirmed Clarity Call?

Does Clarity support screen sharing or document sharing?

What is your refund policy?

How long will it take for the expert to accept my call?

What happens if I miss a call?

Can I get paid for a call that happened outside of the Clarity platform?

How Do I Leave a Review for a Call on Clarity?

Can I automatically sync accepted Clarity calls with my calendar?

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Member FAQs

How do I send a message via the inbox?

How Do I Ask a Question from My Field on Clarity?

How do I make a call request?

How to Prepare for Your Clarity Call

What if I can't find an expert?

Can I Pitch Investors on Clarity?

How are rates for experts determined on Clarity?

Can I Edit or Delete My Review on Clarity? (For Seekers)

How Do I Apply My Promo Code?

How do text message notifications work?

Can others join my call?

How Do I Share My Clarity Profile with Others?

Where Can I Find the Listings I've Favorited on Clarity?

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Expert FAQs

How to Switch My Expert Account to a Member Account?

How do I add an Area of Expertise to my profile?

How do I get email notifications of my call requests?

How Can I Offer Free or Discounted Calls on Clarity?

How Do I Change My Rate on Clarity?

How Do I Add a Blog Widget to My Personal Website?

Can I set my reviews to private?

How much should I charge for my advice?

How can experts best prepare for a call?

How can I tell members I'm unable to answer requests?

How do I become a Featured Expert?

What Standards Do Clarity Experts Need to Follow?

How do I create a great profile?

How do I promote my profile effectively on Clarity?

How do I apply to be an expert?

What Is the Optimal Size for Expert Profile Images?

How do I donate my proceeds to Charity?

How do I get paid?

How do I add or remove a video on my Clarity expert profile?

What do the statistics on my profile mean?

How do I take a call request?

How do I withdraw my earnings?

What Information Goes Into Each Expertise Listing?

What Can I See and Do in My Clarity Dashboard?

Where can I find the calls I've paid for on Clarity?

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Privacy & Security

Can I use Skype or email to consult instead of the Clarity system?

Are Clarity calls off the record and private?

Is my contact information kept private?

How can I update the email address on my Clarity account?

Payments & Fees

What happens to my money if the call is cancelled?

What should I do if my credit card is declined when booking a call?

What is the Clarity service fee?

How can I get an invoice for my call?

How Do Payments Work on Clarity?

What methods of payment do you accept in Clarity?

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Getting Started on Clarity

Is Clarity International?

Are there guidelines or rules of conduct on Clarity?

How Do I Sign Up for Clarity?

How does Clarity work?

Your Clarity Account

How to Delete Your Clarity Account?

How Long Can My Short Bio Be and Where Do I Add More Info About Myself?

How do I change my Clarity password?

How do I change my profile picture?

Can I create multiple Clarity accounts?

How do I edit my Clarity profile?

How can I change my phone number and manage notifications?

How do I connect my social accounts to add credibility?

Why didn't I receive my email or SMS notification?

How Do I Edit or Update My Basic Information on Clarity?

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Fraud Checking Process

New Clarity sign-ups review process

Frequently Asked Questions

Can I change my language on Clarity?

Why Is Social Media Verification No Longer Available on Clarity?

Clarifying the Difference Between Clarity.fm and Other Websites