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Help Center

Clarity.fm

Clarity.fm

Calls

Screen and Document Sharing

How do I re-schedule a call?

How long will it take for the expert to accept my call?

Compensation for call outside of the platform.

How do I cancel a call?

How do I review my call?

What happens if I miss a call?

What is your refund policy?

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Member FAQs

How do I prepare for my call?

Can I pitch investors on Clarity?

Can others join my call?

How do text message notifications work?

How are rates for experts determined on Clarity?

What if I can't find an expert?

CL - How do I ask a question from my field

How do I apply my promo code?

How do I make a call request?

How do I send a message via the inbox?

Can I change, edit or delete my review? (for seekers)

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Expert FAQs

Can I offer free or discounted calls?

Will I Receive a Notification if Someone Request a Call?

How do I add a blog widget to my personal site?

Expert standards

How can experts best prepare for a call?

How do I add an Area of Expertise to my profile?

How do I take a call request?

How to Switch My Expert Account to Member Account

How much should I charge for my advice?

What do the statistics on my profile mean?

Can I set my reviews to private?

How do I become a Featured Expert?

How do I get email notifications of my call requests?

How do I add a video on my profile?

How can I tell members I'm unable to answer requests?

How do I apply to be an expert?

How do I create a great profile?

What is the optimal size for expert images?

How do I promote my profile?

How do I donate my proceeds to Charity?

How do I change my rate?

How do I get paid?

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Privacy & Security

Is my contact information kept private?

Are the calls off the record and private?

Can I use Skype or email to consult instead of the Clarity system?

Screen and Document Sharing

Payments & Fees

How do payments work on Clarity?

What happens to my money if the call is cancelled?

What is the Clarity service fee?

What methods of payment do you accept?

Payment troubleshooting

How can I get an invoice for my call?

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Getting Started on Clarity

Is Clarity International?

How do I sign up?

Are there guidelines or rules of conduct on Clarity?

How does Clarity work?

Your Clarity Account

How do I delete my account?

What are some benefits of connecting my social accounts?

Unsubscribing from Emails

Create multiple accounts

How can I change my phone number and manage notifications?

How do I change my profile picture?

How do I edit my profile?

How do I connect my social accounts to add credibility?

Why didn't I receive my email or SMS notification?

Unsubscribing from Email Notifications

Short Bio and Mini Resume Character Limits

How do I change my password?

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Fraud Checking Process

Completed Clarity calls review process

New Clarity sign-ups review process