--- title: Why Hasn't My Daily Email Limit Reset? description: Learn why your Investor Matching daily email limit hasn't reset, how the 24-hour sending interval works, and when you can send more investor emails. --- [Skip to content](https://help.startups.com/knowledge/why-hasnt-my-daily-email-limit-reset#main-content) English Show submenu for translations [Contact us](https://help.startups.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://support.startups.com/tickets?hsLang=en) ![startupscom-logo-420-1.png\]](https://help.startups.com/hs-fs/hubfs/startupscom-logo-420-1.png?height=40&name=startupscom-logo-420-1.png) - [Blog](https://help.startups.com/blog) Open main navigation Close main navigation - [Blog](https://help.startups.com/blog) - English Show submenu for translations - [Contact us](https://help.startups.com/knowledge/kb-tickets/new) - [Customer portal](https://support.startups.com/tickets) - [Go to Startups.com](https://www.startups.com/) [Go to Startups.com](https://www.startups.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.startups.com/knowledge?hsLang=en) 2. [Startups.com Customer Support](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en) 3. [Investor Matching](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#investor-matching) # Why Hasn't My Daily Email Limit Reset? ## Why Is My Investor Matching Email Limit Not Resetting at Midnight? Can I Schedule Investor Emails After Reaching My Daily Limit? Investor Matching allows you to send a certain number of investor emails per day, **depending on your membership plan**. The system follows a **24-hour sending interval** rather than resetting at midnight. This means you may still see a daily limit notification even if it's already the next calendar day. ### Why am I seeing this notification? You may receive a message similar to this when trying to send another investor email: **"You've reached your 3 investor messages for today. You can send your message after Oct 19, 8:54 PM."** This doesn't necessarily mean you've already sent emails that day. It simply means that **24 hours haven't passed since your previous day's sending interval began.** For example, if you sent your first email on October 18 at 8:54 PM and reached your daily sending limit, you'll be able to start sending again on October 19 at 8:54 PM. Even though it's already October 19, you'll need to wait until the indicated time before sending your next email. ### What should I do when I see this notification? You have two options: 1. **Wait until the indicated time.** The notification shows the exact date and time when you can send your next email. 2. **Schedule your email.** You can prepare your next investor emails and schedule them to be sent once your daily limit resets. ### Will I lose a day of sending? No! You're not losing a day of sending emails. Investor Matching simply follows a 24-hour interval to manage your daily sending limit. **Tip:** Always check the date and time displayed in the notification so you know exactly when you can send your next investor email. - [Startups.com Customer Support](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#main-content) - [Account Subscription](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#account-subscription) - [Membership Features](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#membership-features) - [Investor Matching](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#investor-matching) - [Perks and Benefits](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#perks-and-benefits) - [Startups.com Site Content Help](https://help.startups.com/knowledge/startups-com-site-content-help?hsLang=en#main-content) - [General](https://help.startups.com/knowledge/startups-com-site-content-help?hsLang=en#general) - [Fundable](https://help.startups.com/knowledge/fundable?hsLang=en#main-content) - [General](https://help.startups.com/knowledge/fundable?hsLang=en#general) - [Getting Started on Fundable](https://help.startups.com/knowledge/fundable?hsLang=en#getting-started-on-fundable) - [Equity Campaigns](https://help.startups.com/knowledge/fundable?hsLang=en#equity-campaigns) - [Creating a Fundable Profile](https://help.startups.com/knowledge/fundable?hsLang=en#creating-a-fundable-profile) - [Investors](https://help.startups.com/knowledge/fundable?hsLang=en#investors) - [Legal](https://help.startups.com/knowledge/fundable?hsLang=en#legal) - [Payments & Fees](https://help.startups.com/knowledge/fundable?hsLang=en#payments-fees) - [Clarity.fm](https://help.startups.com/knowledge/clarity-fm?hsLang=en#main-content) - [General](https://help.startups.com/knowledge/clarity-fm?hsLang=en#general) - [Calls](https://help.startups.com/knowledge/clarity-fm?hsLang=en#calls) - [Member FAQs](https://help.startups.com/knowledge/clarity-fm?hsLang=en#member-faqs) - [Expert FAQs](https://help.startups.com/knowledge/clarity-fm?hsLang=en#expert-faqs) - [Privacy & Security](https://help.startups.com/knowledge/clarity-fm?hsLang=en#privacy-security) - [Payments & Fees](https://help.startups.com/knowledge/clarity-fm?hsLang=en#payments-fees) - [Getting Started on Clarity](https://help.startups.com/knowledge/clarity-fm?hsLang=en#getting-started-on-clarity) - [Your Clarity Account](https://help.startups.com/knowledge/clarity-fm?hsLang=en#your-clarity-account) - [Frequently Asked Questions](https://help.startups.com/knowledge/clarity-fm?hsLang=en#frequently-asked-questions) - [Bizplan](https://help.startups.com/knowledge/bizplan?hsLang=en#main-content) - [Customizing Plan](https://help.startups.com/knowledge/bizplan?hsLang=en#customizing-plan) - [Getting Started](https://help.startups.com/knowledge/bizplan?hsLang=en#getting-started) - [Managing Account](https://help.startups.com/knowledge/bizplan?hsLang=en#managing-account) - [Finance](https://help.startups.com/knowledge/bizplan?hsLang=en#finance) - [Support](https://help.startups.com/knowledge/bizplan?hsLang=en#support) - [Companies](https://help.startups.com/knowledge/bizplan?hsLang=en#companies) - [Publishing](https://help.startups.com/knowledge/bizplan?hsLang=en#publishing) - [Launchrock](https://help.startups.com/knowledge/launchrock?hsLang=en#main-content) - [Custom URLs / DNS Settings / Using Your Domain](https://help.startups.com/knowledge/launchrock?hsLang=en#custom-urls-dns-settings-using-your-domain) - [General Questions](https://help.startups.com/knowledge/launchrock?hsLang=en#general-questions) - [Getting Started on Launchrock](https://help.startups.com/knowledge/launchrock?hsLang=en#getting-started-on-launchrock) - [Video Tutorials](https://help.startups.com/knowledge/launchrock?hsLang=en#video-tutorials) - [Your Launchrock Account](https://help.startups.com/knowledge/launchrock?hsLang=en#your-launchrock-account) - [Payments & Fees](https://help.startups.com/knowledge/launchrock?hsLang=en#payments-fees) - [Blog](https://help.startups.com/blog) [![Chill listening crop-3](https://help.startups.com/hs-fs/hubfs/startupscom-logo-420.png?width=84&height=24&name=startupscom-logo-420.png "Chill listening crop-3")](https://startups.com) Copyright © 2026, Startups.com