--- title: Why Hasn't My Daily Email Limit Reset? description: Learn why your Investor Matching daily email limit hasn't reset, how the 24-hour sending interval works, and when you can send more investor emails. --- [Skip to content](https://help.startups.com/knowledge/why-hasnt-my-daily-email-limit-reset#main-content) English Show submenu for translations [Contact us](https://help.startups.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://support.startups.com/tickets?hsLang=en) ![startupscom-logo-420-1.png\]](https://help.startups.com/hs-fs/hubfs/startupscom-logo-420-1.png?height=40&name=startupscom-logo-420-1.png) - [Blog](https://help.startups.com/blog) Open main navigation Close main navigation - [Blog](https://help.startups.com/blog) - English Show submenu for translations - [Contact us](https://help.startups.com/knowledge/kb-tickets/new) - [Customer portal](https://support.startups.com/tickets) - [Go to Startups.com](https://www.startups.com/) [Go to Startups.com](https://www.startups.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.startups.com/knowledge?hsLang=en) 2. [Startups.com Customer Support](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en) 3. [Investor Matching](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#investor-matching) # Why Hasn't My Daily Email Limit Reset? ## Why Is My Investor Matching Email Limit Not Resetting at Midnight? Can I Schedule Investor Emails After Reaching My Daily Limit? Investor Matching allows you to send a certain number of investor emails per day, depending on your membership plan. The system follows a **24-hour sending interval** rather than resetting at midnight. This means you may still see a daily limit notification even if it's already the next calendar day. ### Why am I seeing this notification? You may receive a message similar to this when trying to send another investor email: "You've reached your 3 investor messages for today. You can send your message after Oct 19, 8:54 PM." This doesn't necessarily mean you've already sent emails that day. It simply means that 24 hours haven't passed since your previous day's sending interval began. **For example:** If you sent your first email on October 18 at 8:54 PM and reached your daily sending limit, you'll be able to start sending again on October 19 at 8:54 PM. Even though it's already October 19, you'll need to wait until the indicated time before sending your next email. ### Can I schedule emails after reaching my daily limit? **Yes!** You don't have to wait for your daily limit to reset to prepare your next investor emails. You can schedule them ahead of time using either of these options: 1. **Manually schedule your email.** Select a date and time based on the next available sending time displayed in the notification. Make sure the scheduled time is after your 24-hour limit resets. 2. **Automatically schedule your email.** Simply click the **Schedule** button when prompted. The system will automatically schedule your email for the next available sending date and time indicated in the notification. ![](https://help.startups.com/hs-fs/hubfs/image-png-Oct-27-2026-03-37-02-6206-PM.png?width=925&height=137&name=image-png-Oct-27-2026-03-37-02-6206-PM.png) Both options allow you to prepare your outreach in advance without having to return to the platform once your limit resets. ### Will I lose a day of sending? No! You're not losing a day of sending emails. Investor Matching simply follows a 24-hour interval to manage your daily sending limit. **Tip:** We recommend scheduling your emails ahead of time to keep your investor outreach consistent. 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