What is Fundable's refund process? How can I request a Refund? What is Fundable's policy on issuing refunds?
Fundable is committed to providing excellent service and ensuring customer satisfaction. If an error occurs on our end, we will work promptly to resolve the issue. However, Fundable does not offer refunds except in cases of internal errors.
Policy Details:
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Refunds are only available in the event of an internal error by Fundable.
- Fundable does not provide refunds for any "unused" portion of the Platform Fee.
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Customers are responsible for ensuring that their financial accounts have sufficient funds to cover purchases and renewals.
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Fundable.com and its affiliates are not liable for overdraft charges or any fees incurred due to insufficient funds, overages, or over-limit transactions.
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Fundable.com is not responsible for any fees resulting from billing errors.
Customers must take necessary precautions to avoid overdraft, overage, or over-limit fees from their financial institutions. It is the sole responsibility of the customer to manage their financial transactions accordingly.
If you believe you may be eligible for a refund, you can reach out to Fundable support at support@fundable.com.