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Startups.com Customer Support
Account Subscription
- How Can I Update My Email Address?
- How Can I Update My Startups Personal Profile?
- How Can I Edit My Startup's Profile information?
- How do I cancel my Startups subscription?
- How Do I Delete My Startups Account?
- How Can I Change My Startups Password?
- How to Set My Interests & Goals in my Startups Account?
- How to Contact Startups Support?
- Can I have my monthly invoices sent to me automatically?
- How much does Startups' monthly subscription cost?
- How Do I Access my Billing Information on Startups?
- How Do I Add My Skills & Experiences on my Startups account?
- How do I get to my dashboard on Startups?
- How to Get a Refund From Startups?
- How much does it cost to use Startups.com's Investor Matching tool?
Membership Features
- What is Startups Office Hours?
- What is a Dedicated Startups Advisor?
- How can I join Startups Slack Chat?
- What are Startups Group Meetings?
- What are Startups Workshops?
- How to Access My Startups Sprint?
- What is Startups Funding Accelerator?
- Receiving BCC Copies of Outreach Emails
- What is Investor Search on Startups?
- What is Startups' Investor Outreach?
- Is There a Way to Check My Scheduled Events?
- What is Startups Founders Directory?
- How do I Connect with Experts on Startups?
- Will I receive updates on my Investor Outreach?
- Where can I find Upcoming Events on Startups?
- What is the Member Matching feature in Startups?
- How do I view my saved member matches on Startups?
- How does the Startups Member Matching Work?
- How is the match score figured out in the member matching?
- Can I select more than one location when looking for a match?
- Can I bookmark or save members from my match results?
- Are My Previous Search Filters Saved in Member Matching?
- How can I view my chat history with other members?
- Can I edit the introduction text?
- Is my match rating visible to the other member?
- Can I message someone I’m matched with directly?
- Can I select multiple skills for my member matching search?
- What's the difference between the Intro Me and the Send Message feature on the Startups matching?
- What is a pitch deck?
- How do I engage with other members on Startups?
- Do you need to provide a pitch deck for Startups.com’s Investor Matching tool?
- How Do I Manage My Notifications on Startups?
Investor Matching
- What is the Investor Matching Product on Startups.com?
- Can I resend bounced messages?
- How To Get Started with Investor Matching?
- Can I send messages to investors without a pitch deck?
- What Are the Pricing Options for Investor Matching?
- How to Generate a Gmail App Password?
- How Does the Emailing Feature Schedule and Send Messages?
- How Do I Check Investor Responses?
- How Can I Edit My Existing Investor Search Details?
- How Do I Keep Track of Sent Messages in Investor Matching?
- Can I create multiple investor searches in Investor Matching?
- Is there an Option to Manually Change the Pitch?
- Will I Get Notified when an Investor Opens my Email?
- How Do I Add an Email Account for Investor Matching?
- Why are my Outlook messages failing to send?
- How do I Generate App-Specific Passwords for Apple Email?
- What does the Message Activity section in Activity & Tracking show?
- How Do I Re-Send Failed Messages in Investor Matching?
- What Happens When You Click on an Investor Match in Investor Matching?
- How Do I Send a Follow-Up Email in Investor Matching?
- How do I fill out the "Build Your Pitch" section?
- How Can I Use the "Send Messages" Filters to Track Investor Outreach?
- Can I set up my Gmail account in Investor Matching without 2FA enabled?
- Are the Investors in Investor Matching Real?
- Will I be notified when there are new investor matches for my fundraise?
- How to Delete a Fundraise Profile in Investor Matching?
- How do I hyperlink a text in my email?
- How can I delete my other fundraisers?
- What should I do if my email to a contact fails — can I try other recipients?
- How many investors can I contact in a single day?
- How to Contact a Different Person from the Same Company?
- How Do I Edit My Message in Investor Matching?
- Is it possible to change the subject line generated by AI?
- Can I customize the message instead of using the AI draft?
- Can I Download My List of Matching Investors?
- Is it possible to unsave a few investors from my saved list?
- How do I generate an App specific for Zoho email?
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