How Does the Emailing Feature Schedule and Send Messages?

Are emails sent in bulk? How do I schedule an email?

The emailing feature is designed to send messages manually and one at a time, with the ability to schedule them in advance. This ensures controlled delivery and avoids bulk sending.


Default Sending Schedule

  • By default, emails are scheduled at 15-minute intervals.

  • This schedule applies automatically unless manually changed before sending.


Example

  • If you finish composing your email and click Send at 9:00 PM, it will not be sent immediately.

  • Instead, it will be sent at the next scheduled interval — in this case, 9:15 PM — unless you change the schedule before sending.


How to Schedule an Email

  1. While on the Compose Email screen, scroll to the bottom.

  2. Click Choose Date/Time.

  3. A new screen will appear where you can select your preferred date and time for the email to be sent.

  4. Once selected, click Apply to confirm your schedule.

  5. The system will automatically queue your email for delivery at the chosen time.


Additional Notes

  • This setup prevents accidental mass sends and helps manage email pacing.

  • For step-by-step visuals, refer to the screenshot in the related help article.