How Do I Get Help from Startups? Where Do I Go for Help with My Startups Account? What are the Ways to Get Support from Startups?
Steps to Reach Startups Support
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Log in to your Startups account.
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Click your profile name in the top right corner and select Manage Account.
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In the Account settings menu, click on Support & Feedback or go directly to https://www.startups.com/account/support.
Support Options
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Send an email directly to: support@startups.com
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Great for general inquiries, detailed questions, or follow-up requests.
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Click “Send an Email” from your account dashboard to start a message.
💬 Live Chat
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Get real-time help through the on-site live chat widget.
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Ideal for quick questions or troubleshooting.
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Click “Start Chat” to begin chatting with a support representative.
🎟️ Support Ticket
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Submit a support ticket for formal inquiries that may need follow-up.
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Useful for tracking more complex issues or requests.
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Click “Submit a Ticket” and fill out the form.
☎️ Phone Support
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Call us directly at +1-888-391-7544 for live assistance.
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Best for time-sensitive or urgent matters.
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Click “Call Us” if you're using a mobile device or VoIP app.