How to Contact Startups Support?

How Do I Get Help from Startups? Where Do I Go for Help with My Startups Account? What are the Ways to Get Support from Startups?

Steps to Reach Startups Support

  1. Log in to your Startups account.

  2. Click your profile name in the top right corner and select Manage Account.

  3. In the Account settings menu, click on Support & Feedback or go directly to https://www.startups.com/account/support. 

Support Options

📧 Email

  • Send an email directly to: support@startups.com

  • Great for general inquiries, detailed questions, or follow-up requests.

  • Click “Send an Email” from your account dashboard to start a message.


💬 Live Chat

  • Get real-time help through the on-site live chat widget.

  • Ideal for quick questions or troubleshooting.

  • Click “Start Chat” to begin chatting with a support representative.


🎟️ Support Ticket

  • Submit a support ticket for formal inquiries that may need follow-up.

  • Useful for tracking more complex issues or requests.

  • Click “Submit a Ticket” and fill out the form.


☎️ Phone Support

  • Call us directly at +1-888-391-7544 for live assistance.

  • Best for time-sensitive or urgent matters.

  • Click “Call Us” if you're using a mobile device or VoIP app.