Why do I need to generate a Yahoo app password for Investor Matching email setup?

If you have Two-Factor Authentication (2FA) enabled on your email account (such as Yahoo), you’ll need to generate an app password to successfully connect your email to Investor Matching.

Why is an app password required?

When 2FA is turned on, your email provider adds an extra layer of security that blocks standard password access from third-party apps (like Investor Matching).

An app password acts as a secure, one-time-use credential that allows Investor Matching to connect to your email without compromising your account security.

When do I need to do this?

You only need to generate an app password if:

• You have 2FA enabled on your email account
• You are connecting your email to Investor Matching

How to generate an app password (Yahoo)

You can follow Yahoo’s official guide here: 👉 https://help.yahoo.com/kb/generate-password-sln15241.html

Step-by-step instructions:

1. Sign in to your Yahoo Account Security page
2. Under "External connections," click Create app password
3. Enter your app's name in the text field (e.g., "Investor Matching")
4. Click Generate password
5. Use the one-time password to log in to Investor Matching
6. Click Done

Important notes

• Use a browser you’ve previously used to log into Yahoo (avoid Incognito mode)
• If you encounter issues, try accessing your email via Yahoo webmail or the official Yahoo app first
• Yahoo Customer Care cannot override app password eligibility requirements

What should I enter in Investor Matching?

When setting up your email in Investor Matching:

• Use your regular email address as usual
• Use the generated app password instead of your normal email password