How can I get an expert to respond faster? How long do call requests stay active? Do experts get notified when I request a call?
Typically, within a few hours! We’re proud to host a highly engaged community of startup experts who are responsive and eager to connect.
Once you request a call, our system immediately notifies the expert via email, SMS, and (if applicable) app push notifications. This ensures they’re promptly alerted to your request, no matter where they are.
We ask Experts to respond to call requests within 3 days, although in many cases they reply much sooner. If the expert doesn’t respond, your call request will remain active for up to 10 days before being automatically cancelled and fully refunded.
Tip: To speed up scheduling and improve your chances of connecting, we recommend messaging the expert via Clarity Message first to confirm their availability. Once aligned, you can confidently submit your call request.