What are the expectations for Clarity experts? How do I maintain a strong reputation on Clarity? How quickly should I respond to member requests?
At Clarity, we celebrate the individuality of our experts—but we also hold them to a consistent set of expectations to ensure every member receives valuable, high-quality advice.
Each day, experts around the world connect with members to share insights and support. The secret to becoming a successful expert on Clarity lies in meeting these seven core standards.
🌟 Clarity’s Seven Expert Standards
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Accuracy
Your profile is a promise. Make sure your photos, experience, accomplishments, and description are all accurate and reflect what members can expect during your call. -
Communication
Respond to all inquiries and call requests within 24 hours. Clear, timely communication is key to a positive experience. -
Availability
Every call request deserves a response—accept it, suggest alternate times, or decline with a valid reason. Don’t leave members hanging. -
Commitment
Only accept calls you can follow through on. If you must cancel, help reschedule or suggest another expert. Always be on time and prepared for your sessions. -
Genuine Advice
Your words have impact. Be authentic and base your advice on real, lived experience. -
Helpfulness
Answer the member’s questions clearly and effectively. Stay focused on being a true resource. -
Reviews
Reviews help build trust. Leave an honest review for the member within 30 days after the call.