---
title: How do I get paid?
description: Where can I withdraw my earnings? When will I receive my earnings after a Clarity call? How much is Clarity’s service fee for experts?
---

[Skip to content](https://help.startups.com/knowledge/clarity-expert-faqs-how-do-i-get-paid#main-content)

English

Show submenu for translations

[Contact us](https://help.startups.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://support.startups.com/tickets?hsLang=en)

![startupscom-logo-420-1.png\]](https://help.startups.com/hs-fs/hubfs/startupscom-logo-420-1.png?height=40&name=startupscom-logo-420-1.png)

- [Blog](https://help.startups.com/blog)

Open main navigation

Close main navigation

- [Blog](https://help.startups.com/blog)
- English
  
  Show submenu for translations
- [Contact us](https://help.startups.com/knowledge/kb-tickets/new)
- [Customer portal](https://support.startups.com/tickets)
- [Go to Startups.com](https://www.startups.com/)

[Go to Startups.com](https://www.startups.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.startups.com/knowledge?hsLang=en)
2. [Clarity.fm](https://help.startups.com/knowledge/clarity-fm?hsLang=en)
3. [Expert FAQs](https://help.startups.com/knowledge/clarity-fm?hsLang=en#expert-faqs)

# How do I get paid?

## Where can I withdraw my earnings? When will I receive my earnings after a Clarity call? How much is Clarity’s service fee for experts?

When you complete a call on Clarity, the earnings from that call are marked as **"Earned"**. Each call includes a Clarity service fee, and all transactions are currently processed in **U.S. dollars**.

You can view your earnings at any time by visiting this page: **[https://clarity.fm/account/transactions/earned](https://clarity.fm/account/transactions/earned)**

### ✅ Payment Process Overview

1. **Call Completion**: After a call is completed, you’ll see the amount you’ve earned in your account.
2. **Service Fee**: We charge experts a **15% service fee** for every call completed.
3. **Payout Timing**: You can request a payout **two weeks after** the call date. (We appreciate your patience while we work on reducing this delay.)
4. **Withdrawal Method**: Payouts are currently only available via **PayPal**.

> 🔒 Clarity uses a secure payment system and supports only **PayPal** for withdrawals at this time.

---

#### 💡 How to Withdraw Your Earnings

1. Go to **Account** \> **Money** \> **Earned**.
   
   ![](https://help.startups.com/hs-fs/hubfs/Knowledge%20Base%20Import/iIWuuYVCmthPXzpuWPNXIY5c0vFinyQj4A.png?width=1524&height=866&name=iIWuuYVCmthPXzpuWPNXIY5c0vFinyQj4A.png)  
   ![](https://help.startups.com/hs-fs/hubfs/Knowledge%20Base%20Import/XW4e59TnuhfXVOblL-mY2aIvIDRiFU8luA.png?width=1496&height=673&name=XW4e59TnuhfXVOblL-mY2aIvIDRiFU8luA.png)  
   ![](https://help.startups.com/hs-fs/hubfs/Knowledge%20Base%20Import/8p1WDVuVG6kLO-adLXrMUSMiH3Dj6RtE9w.png?width=1497&height=617&name=8p1WDVuVG6kLO-adLXrMUSMiH3Dj6RtE9w.png)
2. Select **Request Withdrawal**.
   
   ![](https://help.startups.com/hs-fs/hubfs/Knowledge%20Base%20Import/YySiFNXtR_5EPjI4GuzbZWMbYuWu4hV9SA.png?width=688&height=391&name=YySiFNXtR_5EPjI4GuzbZWMbYuWu4hV9SA.png)
3. Make sure your **PayPal email address is correct** in your settings.
4. After requesting a withdrawal:
   
     - You’ll be redirected to the **Money** screen.
     - A confirmation email will be sent with the payment details.

---

#### 🛠️ Troubleshooting Payment Issues

If you're having trouble withdrawing your earnings to PayPal, try the following:

- **Browser Compatibility**: Clarity is not supported on Internet Explorer. Use **Chrome** or **Firefox** instead.
- **Browser Plugins**: Some plugins (like **Evernote Web Clipper**) can interfere with the withdrawal process. Try using an **incognito window** with all plugins disabled.
- **PayPal Account Verification**:
  
    - Ensure your PayPal account is **verified** with a valid **credit card** or **bank account**.
    - If you haven’t received funds in a while, contact PayPal to confirm that your account is in good standing.

> ❗Still having trouble? Reach out to us at support@clarity.fm and we’ll be happy to help.

- [Startups.com Customer Support](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#main-content)

    - [Account Subscription](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#account-subscription)
    - [Membership Features](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#membership-features)
    - [Investor Matching](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#investor-matching)
    - [Perks and Benefits](https://help.startups.com/knowledge/startups-com-customer-support?hsLang=en#perks-and-benefits)
- [Startups.com Site Content Help](https://help.startups.com/knowledge/startups-com-site-content-help?hsLang=en#main-content)

    - [General](https://help.startups.com/knowledge/startups-com-site-content-help?hsLang=en#general)
- [Fundable](https://help.startups.com/knowledge/fundable?hsLang=en#main-content)

    - [General](https://help.startups.com/knowledge/fundable?hsLang=en#general)
    - [Getting Started on Fundable](https://help.startups.com/knowledge/fundable?hsLang=en#getting-started-on-fundable)
    - [Equity Campaigns](https://help.startups.com/knowledge/fundable?hsLang=en#equity-campaigns)
    - [Creating a Fundable Profile](https://help.startups.com/knowledge/fundable?hsLang=en#creating-a-fundable-profile)
    - [Investors](https://help.startups.com/knowledge/fundable?hsLang=en#investors)
    - [Legal](https://help.startups.com/knowledge/fundable?hsLang=en#legal)
    - [Payments & Fees](https://help.startups.com/knowledge/fundable?hsLang=en#payments-fees)
- [Clarity.fm](https://help.startups.com/knowledge/clarity-fm?hsLang=en#main-content)

    - [General](https://help.startups.com/knowledge/clarity-fm?hsLang=en#general)
    - [Calls](https://help.startups.com/knowledge/clarity-fm?hsLang=en#calls)
    - [Member FAQs](https://help.startups.com/knowledge/clarity-fm?hsLang=en#member-faqs)
    - [Expert FAQs](https://help.startups.com/knowledge/clarity-fm?hsLang=en#expert-faqs)
    - [Privacy & Security](https://help.startups.com/knowledge/clarity-fm?hsLang=en#privacy-security)
    - [Payments & Fees](https://help.startups.com/knowledge/clarity-fm?hsLang=en#payments-fees)
    - [Getting Started on Clarity](https://help.startups.com/knowledge/clarity-fm?hsLang=en#getting-started-on-clarity)
    - [Your Clarity Account](https://help.startups.com/knowledge/clarity-fm?hsLang=en#your-clarity-account)
    - [Frequently Asked Questions](https://help.startups.com/knowledge/clarity-fm?hsLang=en#frequently-asked-questions)
- [Bizplan](https://help.startups.com/knowledge/bizplan?hsLang=en#main-content)

    - [Customizing Plan](https://help.startups.com/knowledge/bizplan?hsLang=en#customizing-plan)
    - [Getting Started](https://help.startups.com/knowledge/bizplan?hsLang=en#getting-started)
    - [Managing Account](https://help.startups.com/knowledge/bizplan?hsLang=en#managing-account)
    - [Finance](https://help.startups.com/knowledge/bizplan?hsLang=en#finance)
    - [Support](https://help.startups.com/knowledge/bizplan?hsLang=en#support)
    - [Companies](https://help.startups.com/knowledge/bizplan?hsLang=en#companies)
    - [Publishing](https://help.startups.com/knowledge/bizplan?hsLang=en#publishing)
- [Launchrock](https://help.startups.com/knowledge/launchrock?hsLang=en#main-content)

    - [Custom URLs / DNS Settings / Using Your Domain](https://help.startups.com/knowledge/launchrock?hsLang=en#custom-urls-dns-settings-using-your-domain)
    - [General Questions](https://help.startups.com/knowledge/launchrock?hsLang=en#general-questions)
    - [Getting Started on Launchrock](https://help.startups.com/knowledge/launchrock?hsLang=en#getting-started-on-launchrock)
    - [Video Tutorials](https://help.startups.com/knowledge/launchrock?hsLang=en#video-tutorials)
    - [Your Launchrock Account](https://help.startups.com/knowledge/launchrock?hsLang=en#your-launchrock-account)
    - [Payments & Fees](https://help.startups.com/knowledge/launchrock?hsLang=en#payments-fees)

- [Blog](https://help.startups.com/blog)

[![Chill listening crop-3](https://help.startups.com/hs-fs/hubfs/startupscom-logo-420.png?width=84&height=24&name=startupscom-logo-420.png "Chill listening crop-3")](https://startups.com)

Copyright © 2026, Startups.com