--- title: How does Clarity work? description: What is Clarity and how does it work? How can I get advice from experts on Clarity? Do I have to pay to sign up for Clarity? --- [Skip to content](https://help.startups.com/knowledge/how-does-clarity-work#main-content) English Show submenu for translations [Contact us](https://help.startups.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://support.startups.com/tickets?hsLang=en) ![startupscom-logo-420-1.png\]](https://help.startups.com/hs-fs/hubfs/startupscom-logo-420-1.png?height=40&name=startupscom-logo-420-1.png) - [Blog](https://help.startups.com/blog) Open main navigation Close main navigation - [Blog](https://help.startups.com/blog) - English Show submenu for translations - [Contact us](https://help.startups.com/knowledge/kb-tickets/new) - [Customer portal](https://support.startups.com/tickets) - [Go to Startups.com](https://www.startups.com/) [Go to Startups.com](https://www.startups.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.startups.com/knowledge?hsLang=en) 2. [Clarity.fm](https://help.startups.com/knowledge/clarity-fm?hsLang=en) 3. [Getting Started on Clarity](https://help.startups.com/knowledge/clarity-fm?hsLang=en#getting-started-on-clarity) # How does Clarity work? ## What is Clarity and how does it work? How can I get advice from experts on Clarity? Do I have to pay to sign up for Clarity? **Clarity** helps entrepreneurs connect with experienced professionals who can provide fast, relevant, and actionable advice. Instead of spending hours searching for answers, you can speak directly with someone who has already been through the challenges you're facing. In just four simple steps, you can get expert insight and move forward with confidence in your startup journey. --- ### 🧭 Step-by-Step: How to Use Clarity #### 1. **Sign Up** Signing up is quick, easy, and free. You can join Clarity as: - A **Member** (to get advice) - An **Expert** (to give advice and get paid) - Or **both** We recommend starting as a member to explore the platform and community. You can always apply to become an expert later if you're ready to share your knowledge. #### 2. **Find Experts & Request a Call** Use the Clarity search to find experts based on your business challenges. Each expert has a detailed profile including: - Areas of expertise - A professional bio - Ratings and reviews from other entrepreneurs Once you find someone you'd like to speak with, **check their profile and click "Request a Call."** You’ll then be guided through the scheduling process: To request a call: - Provide a short reason for the call - Estimate the call length - Suggest 3 time slots that work for you - Add a credit card (for authorization, not billing) > 🔒 **Note:** Your card is only authorized based on the expert’s rate and estimated duration. You are billed only after the call, based on the actual time used. Experts have up to **72 hours** to respond—most reply much sooner. They can confirm one of your suggested times or propose alternatives. You can keep suggesting new times until one is confirmed. Either party may cancel the call if needed. #### 3. **Confirm the Call** Once a time is agreed on: - Both parties receive a **confirmation email and SMS** - You’ll get a **conference line number and access code** - You can share the access code with up to **8 participants** if you'd like to bring your team #### 4. **Connect and Talk** At the scheduled time: - Dial into the conference line using your access code - No personal numbers are shared After the call: - You’ll be **billed automatically** - You can leave a **rating and review** - The expert receives payment --- ### ✅ That’s It! 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