We understand how frustrating it can be to see your card rejected or declined. Below are some common reasons why this may happen and steps you can take to resolve the issue.
Accepted Payment Methods
Our payment system accepts all major credit and debit cards.
Troubleshooting Steps
If you have a U.S.-issued credit card and your payment is still being declined, try the following:
-
Clear Cache & Cookies: Clear your browser’s cache and cookies, then try again.
-
Use a Different Browser or Device: Attempt the transaction on another browser or device.
Bank Authorization Issues
Sometimes, the bank that issued your credit card may flag the transaction and automatically decline it. If you suspect this is the case, we recommend contacting your bank to confirm whether they are blocking the payment.
Expiration Date Entry
Ensure that you manually enter the expiration date, including the "/" symbol (e.g., MM/YY). Autofill errors may cause rejections.
Further Assistance
If you continue to experience issues, please send us a screenshot of the error message to support@fundable.com so that we can assist you further.