General Questions
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      How To Test If Your Domain Settings / CNAME / A Record Are Correctly Configured using the 'Check' Test Buttons

      You can check whether your CNAME and/or A Records are correctly configured yourself using the Check CNAME and Check A Record buttons found in 'Step 5 - Domain Settings' of the LaunchRock Site Builder.

      To Test:
 
        
  
      1.  Log in to your LaunchRock page
        2. 
 
      
 
        
  
      1. Click on Step 5 - Domain Settings 
        2. 
 
      
 
        
  
      1. To Check your CNAME, click the 'Check CNAME' button 
        2. 
 
      
 
        
  
      1. To Check your A Record, scroll down and click the 'Check A Record' button
        2. 
 
      
 
        
  
      1. If the button opens up a Red Error message, the record you are testing is not correctly configured  - you need to log into your DNS controls and reconfigure them.  Locate your DNS provider here for detailed instructions on setting up CNAME and A Records
        2.

      This image shows a positive test for a correctly configured  CNAME (a positive test will look the same for a positive Check A Record test)

      This image shows the error message for an incorrectly configured A Record (the error message will look the same for a negative Check CNAME test)