How to delete your Account

We're sorry to hear that you want to delete your account with us. Please be sure that your subscription has been cancelled before deleting your account entirely. You can find the article how to cancel your subscription here.

To make it easier for you, there are 2 ways to do this.

Option 1.  From inside your account, please follow the steps below:

You can delete your account by logging into your account then go to Account (top right corner) > Settings > Delete Account.

From Billing Information, you should see Delete Account, just click on it and follow the prompts. It will ask you to enter your email address to confirm the account deletion.

Option 2. You can send us an email at to request for account deletion.

***Note: Please use the same email address listed on the account to send the request***